Cookie Policy
This Cookie Policy explains how Rouic ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Rouic) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content and analytics).
Why do we use cookies?
We use first-party and third-party cookies for several reasons:
- Essential cookies: Necessary for the website to function properly
- Performance and functionality cookies: To enhance the performance and functionality of our website
- Analytics cookies: To understand how visitors interact with our website
- Marketing/Communication cookies: To provide customer support and enable communication features (such as Intercom)
How can you control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie banner.
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information.
Types of cookies we use
The specific types of first and third-party cookies served through our website and the purposes they perform are described below:
Essential cookies
These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas.
Performance cookies
These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. We use this information to improve our website and to enhance user experience.
Functionality cookies
These cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features.
Analytics cookies
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website for you.
Marketing/Communication cookies
These cookies enable us to provide customer support and communicate with website visitors. When marketing cookies are accepted, we may use Intercom widget for real-time communication, which allows you to chat with our support team. Intercom processes data in accordance with their privacy policy, and their use is only activated when you consent to marketing cookies.
Changes to this Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
Contact us
If you have any questions about our use of cookies or other technologies, please contact us at hello@rouic.com.
Last Updated: May 2025